Parsun 1.2 Joy Motor Warranty

2-year limited warranty.

This warranty covers only manufacturing defects under normal use and excludes damage caused by misuse, improper installation, unauthorized modifications, or extreme environmental conditions (storms, vandalism, etc.).

Steps to Follow: Parsun Engine Warranty
Step 1. Troubleshoot the problem remotely

First, we ask the customer to clearly demonstrate the problem to us, usually by means of a short video: turn on the engine, try to start it, and show us what happens or what isn't working.

This step is important because it allows us to observe the engine's behavior and the actual symptoms of the problem.

Step 2. Attempt to diagnose and troubleshoot remotely

Based on the videos, photos, and information provided, we analyze the situation and try to identify the cause of the problem and, whenever possible, resolve it remotely with the customer.

Step 3. Engine inspection

If the problem cannot be identified or resolved remotely, we will take the necessary steps to have the engine picked up and inspected more thoroughly.

Step 4. Repair or replacement, if necessary

Once a diagnosis has been made, if a repair or replacement is required and is covered by the applicable warranties, we will take the necessary steps to carry out the repair, replacement, or any other appropriate solution.